Frequently Asked Questions

WHAT DO YOU SELL?

Our Kind Haven offers thoughtfully designed digital printables created to support home, family life, parenthood, organization, and intentional living.

ARE YOUR PRODUCTS PHYSICAL OR DIGITAL?

Unless otherwise stated, our printables are digital products. No physical item will be shipped to you.

HOW WILL I RECEIVE MY PURCHASE?

After completing your purchase, you’ll receive access to download your digital files. Please save your files after downloading them for future use.

CAN I PRINT MY PURCHASE MORE THAN ONCE?

Yes. Your purchase is for personal use, and you may print the file as many times as you need for yourself or your household.

CAN I SHARE THE FILES WITH SOMEONE ELSE?

Digital purchases are for the purchaser’s personal use only. Please do not share, redistribute, resell, reproduce, or upload the files for others to access.

DO YOU OFFER REFUNDS?

Because digital products are available immediately after purchase, all digital sales are generally final. If you experience an issue with your order or receive the wrong file, please contact us at ourkindhaven@gmail.com and we’ll be happy to help.

WHERE SHOULD I PRINT MY FILES?

You may print your files at home or through a local or online printing service. Colors and sizing may vary slightly depending on your printer, paper, and settings.

DO YOU RECOMMEND PRODUCTS OR BRANDS?

From time to time, we may share products, resources, or shopping finds we genuinely enjoy. Some links may be affiliate links, which means we may earn a commission if you make a purchase through them, at no additional cost to you.

ARE YOUR PRINTABLES CUSTOMIZABLE?

Customization availability will be listed on the individual product page.

HOW CAN I CONTACT YOU?

For questions about an order, product, or the site, contact us at ourkindhaven@gmail.com